FREE DELIVERY ABOVE $60
FREE DELIVERY ABOVE $60
Welcome to RedManShop.com! Please take a moment to review our Terms & Conditions. By placing an order, you agree to these terms, along with our Website Terms of Use and Privacy Policy.
These Terms & Conditions apply to all orders placed on RedManShop.com, operated by Phoon Huat Pte Limited (PHPL) and its subsidiaries. We may update these terms periodically, and changes will be reflected on our website.
We strive to provide accurate product details, including sizes, weights, and images. However, slight variations may occur. Product availability is not guaranteed at the time of purchase. If an item is unavailable, we may cancel your order and will notify you accordingly.
When you place an order, it is considered an offer to purchase. Please verify your details before confirming. A Confirmation Email will be sent after your order is placed. We reserve the right to modify or cancel orders due to pricing errors, stock limitations, or incomplete payments. In case of cancellation after payment, a full refund will be issued for affected items.
Once an order has been processed, we are unable to make changes such as adding/removing items or modifying delivery details. We appreciate your understanding as our inventory and logistics are automated.
All prices are listed in Singapore Dollars (S$) and include Goods & Services Tax (GST). If a pricing error occurs, we will notify you of the correct price. You may choose to proceed or remove the item from your order. Payment must be completed at checkout via available methods on our website. If payment is incomplete, we reserve the right to withhold order fulfillment.
Please check your items upon delivery or collection. If you receive a defective product, contact us within 24 hours to request an exchange. Exchanges are subject to approval and are the only form of compensation for defective items.
Ownership of products transfers to you upon full payment and delivery or collection. Responsibility for the products also transfers to you upon receipt.
To maintain quality and freshness, store products according to packaging instructions. Avoid consuming items beyond their “Best Before” or “Use By” date.
Baking classes are subject to availability. Upon full payment, a Class Confirmation Email will be sent. Please present this email and proof of identity on the class day. If you need to reschedule due to medical reasons, notify us as soon as possible with a valid medical certificate. If a class is cancelled, we will offer a full refund or a replacement session.
Earn Redman Rewards Points with purchases! Points are credited within 7 days after order receipt. They can be redeemed for vouchers but are not exchangeable for cash. All points expire 12 months from the date of issue.
Promotional codes and e-vouchers are subject to specific terms and expiry dates. They are non-transferable and cannot be exchanged for cash.
We comply with relevant food safety regulations in Singapore. While we ensure product quality, we do not guarantee that products will meet individual preferences. In case of disputes, our liability is limited to the amount paid for the affected product or service.
All website content, including text, images, and branding, is the property of PHPL. Unauthorized use of our intellectual property may result in legal action.
We respect your privacy and comply with Singapore’s Personal Data Protection Act (PDPA). Please refer to our Privacy Policy for full details.
These Terms & Conditions are governed by the laws of the Republic of Singapore. Any disputes will be resolved in Singaporean courts.
For any inquiries, feel free to reach out:
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